Frequently Asked Questions (FAQ) – For Users

This FAQ section answers the most common questions users have about using My Chitti to find trusted local services and businesses.

1. What is My Chitti?

My Chitti is a hyperlocal business discovery and service marketplace that helps users find, connect with, and manage services from trusted local vendors near them.

You can use My Chitti to:

• Discover nearby services and shops

• Send service inquiries

• Track service progress

• Communicate with vendors securely

• Receive digital bills and updates

2. Is My Chitti free for users?

Yes. My Chitti is completely free for users.

There are:

• ❌ No registration fees

• ❌ No hidden charges

• ❌ No subscription costs for users

You only pay the vendor for the service you choose.

3. How do I register or log in?

You can sign up using:

• Your mobile number (OTP-based login)

• Email ID (if enabled)

No complicated passwords are required.

4. How do I find services near me?

You can:

• Browse service categories

• Search by service name or business name

• Allow location access to see nearby vendors

My Chitti automatically shows relevant local businesses based on your location.

5. What details can I see about a business?

Each business profile includes:

• Business name and category

• Location and directions

• Services offered

• Working hours

• Contact options (Call / WhatsApp / Inquiry)

• Ratings and verified reviews

6. How does the inquiry system work?

Step-by-step:

1. Select a service or business

2. Click Send Inquiry

3. Enter your requirement and location

4. Submit the inquiry

Your inquiry is sent only to relevant and nearby vendors.

7. Will vendors call me directly?

Vendors may contact you only after you send an inquiry.

My Chitti:

• Prevents spam calls

• Does not share your details publicly

• Allows controlled communication

8. How do I know if a vendor is trustworthy?

All vendors on My Chitti:

• Are verified businesses

• Have service history

• Receive only verified reviews

You can also check:

• Ratings

• User feedback

• Completed service records

9. Can I track my service progress?

Yes. Once a vendor accepts your inquiry, you can track live updates such as:

• Inquiry accepted

• Service scheduled

• Work started

• Quotation shared

• Work completed

• Bill generated

All updates are visible inside the app or website.

10. What if a quotation is required?

If a quotation is needed:

• Vendor uploads the quotation

• You review the details

• You approve or reject it

No work starts without your approval.

11. How do I get the bill or invoice?

After the service is completed:

• Vendor generates a digital bill

• You can view and download the invoice anytime

All bills are linked to your service history.

12. Can I cancel an inquiry or service?

Yes. You can:

• Cancel an inquiry before it is accepted

• Cancel a service (subject to vendor policy)

The cancellation reason is recorded for transparency.

13. How do reviews and ratings work?

Reviews are 100% verified.

You can leave a review only if:

• The service is completed or officially cancelled

• The inquiry is linked to a valid booking

This ensures genuine and trustworthy reviews.

14. Is my personal data safe?

Yes. My Chitti follows strict data protection practices:

• Secure login and access control

• No selling of user data

• Limited data sharing only for service delivery

Your privacy is our priority.

15. Which platforms support My Chitti?

You can access My Chitti via:

• 🌐 Website: https://mychitti.net

• 📱 Android mobile app

16. What should I do if I need help or support?

If you need assistance:

• Use the in-app help section

• Contact customer support through My Chitti - support@mychitti.net

Our support team is always ready to help.

My Chitti – Find Trusted Local Services Near You